And your attitude shows more than you realize.
55% of interpersonal communication is non-verbal!
Do your best every day to delight all who live here and come here!
Be genuinely interested in helping your customers. Sure, you’re getting paid to do so, but there’s also a great sense of satisfaction in providing “genuine”, professional 5 Star service to our visitors. You’ll be paid in smiles and gratitude too!
That’s not to say that this is always easy and that you won’t run into people who will treat you disrespectfully. But fortunately, they are the minority and for the most part, your positive attitude will be returned as you meet and interact with some interesting and pleasant people each day.